We’re Here to Help
Heart All In’s concierge team is dedicated to guiding you through every chapter of your jewelry journey — from selecting your perfect diamond, to creating a custom design, to lifelong after-care. We aim to respond to most inquiries within one business day.
Our Commitment to You
- Personalized design consultations — tailored to your vision
- Expert guidance from GIA/GIA-trained specialists on diamonds and gemstone selection
- Lifetime after-care: complimentary cleaning, inspections, and maintenance
Contact Information
⏰ Customer Service Hours
Monday – Friday · 9:00 AM – 7:00 PM Pacific Time (US)
Note: Hours subject to holidays.
For order-related inquiries, please include your order number. For custom or design requests, feel free to share inspiration, preferred styles, or budget — the more we know, the better we can craft something uniquely yours.