Need help?
Frequently Asked Questions
About Heart All In
Heart All In is where factory-direct value meets high-end craftsmanship. Unlike traditional retailers who add heavy markups, we offer the same certified lab-grown diamonds at 20–30% lower prices — sometimes even up to 40% less.
But we don’t compete on price alone. Every ring is:
- Certified — IGI or GIA, for complete peace of mind
- Crafted — in solid 18K gold or 950 platinum by master artisans
- Cared for — with lifetime resizing, polishing, and rhodium plating
- Made personal — with exclusive Flower Language storytelling and a complimentary Proposal Video keepsake
💍 With Heart All In, you’re not just buying a diamond — you’re investing in a love story that lasts a lifetime.
Heart All In offers the same certified lab-grown diamonds and premium craftsmanship, but at a significantly lower price. On average, our rings are 20–30% less than leading US retailers such as Brilliant Earth, Blue Nile, and James Allen. In some carat sizes, savings can be as high as 40%.
Every diamond is independently certified by IGI or GIA, and each piece is meticulously crafted in solid 18K gold or 950 platinum. Our commitment extends beyond the purchase with lifetime care, including resizing, polishing, and rhodium plating. With Heart All In, you enjoy both outstanding value and uncompromising quality.
Diamonds & Certification
Yes, all of our lab-grown and natural diamonds are certified by leading gemological institutes (GIA, IGI, or equivalent), ensuring authenticity and quality.
Lab-grown diamonds are physically and chemically identical to mined diamonds, but more sustainable and affordable. Natural diamonds are rare and valued for their uniqueness and tradition.
Absolutely. You may select your preferred diamond specifications, and our specialists will guide you to the perfect match. Message us via Whatsapp: +1(360)261-1184 .
Orders & Shipping
Yes, we ship worldwide. Orders over $1,000 USD include free insured shipping. For orders under this amount, shipping fees will be calculated at checkout, and every order comes with tracking details.
Custom-made jewelry requires 7–15 days of production time. Once completed, your piece will be shipped via express courier and typically arrives within 1–5 business days, depending on your location.
We work with trusted international couriers such as DHL Express, FedEx, and UPS to ensure safe and reliable delivery.
Payments & Security
We accept all major payment methods through Shopify Payments, including:
Credit & Debit Cards: Visa, MasterCard, American Express, Discover, JCB, Diners Club
Digital Wallets: Apple Pay, Google Pay, Shop Pay
Alternative Payment Options: PayPal (if enabled), Klarna/Afterpay (if available in your region)
Bank Transfers: For high-value custom orders, we also accept secure bank transfers. As a gesture of appreciation, clients choosing this method may enjoy an exclusive courtesy discount of up to 5%, depending on order value. Please contact our customer service team to arrange this option.
✨ For high-value orders, our concierge team may reach out to confirm details — ensuring your purchase is processed with the highest level of security and personal care.
Yes, all transactions are encrypted with industry-standard SSL protection to ensure your information is safe.
Yes, we provide flexible financing options through Shop Pay Installments for eligible customers.
Customization & Aftercare
Yes! Our bespoke design service allows you to create a one-of-a-kind piece. Share your inspiration and our artisans will bring your vision to life.
Every purchase comes with a complimentary polishing cloth and a detailed Jewelry Care Guide. Customers also enjoy lifetime complimentary cleaning (by request).
You can reach us via:
- 📧 Email: support@heartallin.com
- 📱 WhatsApp: +1 (360) 261-1184
Our concierge team will be happy to assist you.