PRIMROSE – Pear-Cut Lab-Grown Alexandrite & Diamond Halo Ring in 950 Platinum

All Heart All In jewelry is handcrafted to order. Please allow 7–15 business days for production, excluding in-stock items. Once dispatched, orders ship via insured express courier (UPS/DHL) and typically arrive within 1–5 business days, depending on destination.

We proudly offer free worldwide express shipping on orders over $1000 USD. For orders below this amount, we cover most of the shipping cost and only a small difference will be applied at checkout. Customs duties and import taxes (if applicable) are the responsibility of the buyer.

Enjoy peace of mind with our 14-day return policy. Returned items must be unworn and include original packaging and certificates. Please note that personalized, bespoke, or made-to-order pieces, and purchases over $10,000, are non-returnable unless faulty.

At Heart All In, we are committed to creating fine jewelry that will be cherished for a lifetime. To ensure your confidence in every piece, we proudly offer a limited lifetime warranty covering all of our jewelry.

We guarantee that every item is free from manufacturing defects at the time of delivery. Should any issues arise due to craftsmanship, repairs will be provided free of charge. With this promise, you can have complete peace of mind knowing that your investment is protected.

Our warranty is valid only when repairs are carried out by Heart All In. If alterations or repairs are performed by another jeweler, the warranty will become void.

The following are examples of conditions that are not considered manufacturing defects and are therefore excluded from the warranty:

• Natural discoloration of precious metals from contact with make-up, lotions, chemicals, or alcohol.
  
• Everyday wear and tear, including thinning or scratching of metal.
  
• Prongs loosening or wearing down over time due to normal use, which may result in stones becoming loose or falling out.
  
• Loss of diamonds or gemstones caused by accidental impact, negligence, or improper care.
  
• Damage from swimming, bathing, or exposure to harsh environments.
  

✨ Our Promise:

Your jewelry is designed to last a lifetime with proper care. We encourage you to follow our care guide to keep your piece as brilliant as the day you received it.